Who should media inquiries from national or international agencies be referred to?

Referring media inquiries from national or international agencies to the Public Information Officer (PIO) is appropriate because the PIO is specifically designated to handle public communications and media relations for the organization. The PIO is trained to manage the flow of information, ensuring that it is accurate, consistent, and aligned with the organization's messaging policies. This expertise is crucial when dealing with inquiries from larger media agencies that may require a nuanced understanding of the situation, legal considerations, and public relations strategies.

While other roles such as the CISM Administrator, Media Relations Coordinator, and Detention Sergeant may interact with the media or have a role in certain contexts, they do not possess the same level of training and responsibility when it comes to public communications. The PIO acts as the central point of contact, streamlining communication efforts and ensuring that the organization's response is well-coordinated and professionally presented.