How many hours do detention personnel have to attempt to resolve a grievance?

Detention personnel are required to attempt to resolve a grievance within a specific timeframe to ensure that issues are addressed promptly and effectively. The correct answer indicates that personnel have 72 hours to make this attempt. This timeframe is crucial in maintaining a fair and efficient grievance process, as it allows for timely responses to concerns raised by detainees. Prompt resolution also helps in maintaining order and safety within the detention facility, as unresolved grievances can potentially escalate into larger issues. The 72-hour period strikes a balance between giving personnel sufficient time to investigate and address grievances while also ensuring that detainees do not have to wait an extended period for a resolution. This policy aligns with best practices in corrections and detention management, where addressing inmate concerns swiftly is essential for a healthy and functional environment.