How does an internal complaint differ from an employee grievance?

An internal complaint specifically addresses concerns related to alleged misconduct by an employee, which may include violations of policy, ethical breaches, or inappropriate behavior. This mechanism allows individuals within an organization to report issues that they believe compromise the integrity of the workplace or the standards upheld by the organization.

On the other hand, an employee grievance generally revolves around complaints regarding treatment, working conditions, or disputes related to employment terms. These might include issues such as unfair treatment, working hours, and benefits, and they often seek to address problems that impact an employee's job satisfaction or overall work environment.

The distinction is important because it highlights the types of issues being reported or contested. While an internal complaint focuses on accountability regarding misconduct, a grievance is more centered on the employee's experiences and conditions in the workplace. This differentiation is pivotal for addressing the right issues through appropriate channels within the organization.