For what types of offenses may a supervisor use non-disciplinary coaching, according to the disciplinary matrix?

The correct response indicates that non-disciplinary coaching can be applied to first offenses in both Category 1 and Category 2. This approach is designed to address minor infractions or performance issues in a constructive manner. By allowing supervisors to employ non-disciplinary coaching for these categories, the intent is to facilitate learning and improvement without formal disciplinary action, which can have lasting repercussions on an employee's record and morale.

Non-disciplinary coaching serves as an opportunity for supervisors to guide employees in their professional development, providing them with feedback and support to correct behaviors or enhance their performance. This method emphasizes the value of rehabilitation and improvement over punishment, aligning with contemporary practices in employee management that encourage mentoring and growth.

This policy reflects an understanding that not all offenses warrant punitive measures; for minor or first-time offenses, coaching can effectively promote better performance and accountability without the negative consequences associated with formal disciplinary actions.